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Garden Clinic: Upton Hospital

Contact Information

Upton Hospital
Albert Street

Phone: 0300 365 7777

How Is The Service Provided

COVID-19 (Coronavirus) Update for The Garden Clinic

Following the Government guidance to increase social distancing and limit the spread of the virus, we can no longer accept walk-in attendances at our sexual health clinics. (Except at our Speak Easy clinic for young people - see details below)

Anybody requiring support will need to call 0300 365 7777 between 08.30 – 16.00, Monday to Friday.
Your telephone call will be handled by a member of staff who will assess your needs and offer advice and guidance.

Please be assured that should you require to be seen in a clinic for any urgent need then capacity will be available to see you safely.

Due to Covid-19 restrictions you will be unable to access the clinic waiting room until your appointment time and will be asked to wait outside. Please ensure that you are dressed appropriately for the weather. Note that we are only able to allow patients into the clinic. Friends or relatives will be asked to wait outside.

Please be aware you can order free home testing kits from this website for the four most common STI's - Chlamydia, Gonorrhoea, Syphilis and HIV.

Patients who are HIV positive, please call as normal and a member of the team will contact you regarding your care.

These measures will help us protect the health and safety of both patients and staff and we thank you for your cooperation.

 New online appointment booking system
We are currently experiencing technical issues with the on line booking system. Please call 0300 365 777 to book an appointments till further notice. 

The Garden Clinic provides a free, confidential, non judgemental, integrated Sexual Health Service in Slough, Bracknell and Maidenhead. 

Testing and treatment of sexual infections (STIs), emergency contraception, HIV testing and treatment and emergency treatment following HIV risk (PEP) are all available. For information about Pre-Exposure Prophylaxis (PrEP) or Post Exposure Prophylaxis (PEP), please click here.

Sex is a normal part of most people's lives. Whatever your sexuality or preference we are not here to judge but to help inform your choices and to support you to remain healthy. The service is completely free.

Here to help not to judge.

Opening Times






4 pm - 5.30 pm SpeakEasy clinic for all those aged 18 and under (Walk in - no appointment needed) - No clinic 6th October due to staff training






10 am - 12 noon Repeat contraception BOOKED APPOINTMENTS ONLY


Who Is Eligible For This Service

Anyone who wants help and advice for matters related to Sexual Health. We also run clinics for young people aged 18 and under.

As we offer the walk-in clinics* at certain times in the week, it can get quite busy and we can’t guarantee that we’ll be able to see everyone. If you need help with routine contraception, we encourage you to contact your GP.

Please note that we don’t provide smear tests (cervical screening).

You GP can talk to you about this, and book an appointment.

What Will Happen At Your Appointment

If this is your first visit to the Garden Clinic you will need to register when you arrive, giving your contact details, post code and date of birth etc. Reception staff are always happy to help if you have problems filling in forms.

Some people are worried about leaving their details even though we are extremely protective of your confidentiality. You will understand that for future visits and to link you to your tests we will need a constant identifier. For this reason we do always need a date of birth and your post code.

If your first language is not English and you need help during your visit to communicate we can arrange interpreters. You will need to ask a friend to call the clinic to arrange this. Alternatively you may have a friend who speaks English who is happy to come to the clinic with you and interpret for you.

Following registration you will be given a clinic number by the clinician. This clinic number is really important in all your communications with the clinic, it links you to your record. It is your unique number and you will need it to access any test results, it is used instead of your name to ensure your privacy and confidentiality.

If you are not given this card for any reason please ask the clinician before leaving the clinic. You may not want to keep the card but do please keep a record of the number, perhaps by taking a photograph on your phone. Any test results will not be given out unless you have this unique number.

Once you are registered you will be asked to wait in the waiting room. Patients are encouraged to wait in the waiting room away from the reception desk to give patients at the desk privacy.


Useful Information For Patients

You will be called by a clinician from the waiting room by your first name. Please note that you will not necessarily be called in numerical order as there will often be different clinics running at the same time and some patients may have appointments for these clinics.

Waiting times vary enormously in the walk-in and wait clinics. On a quiet day if your needs are straightforward you may be in and out within 20 minutes but on a busy day or if your needs are more complex you may be in clinic for up to 2 hours.

We will always try and meet your needs as quickly as is possible. If you need to leave the waiting room please tell the receptionists. If you leave the clinic for long periods of time you may compromise your care and the clinician you need to see may become unavailable.

Making A Referral

Our service is open access meaning you do not need a referral from your GP but if your GP would like to refer you that is OK. Other specialists may also want to refer you to our clinic and that again is no problem.

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